Why aren't push notifications working on my Android device?

Certain Android devices might have some problems receiving push notifications when the I Am Sober app is closed.

Things to try:

  1. Do Not Disturb: The most obvious and first place to check is to ensure that you don't have Do Not Disturb enabled. You can check this quickly, just swipe down from the top of your screen to open the notification shade, and see if the Do Not Disturb icon is selected. You can also find this option inside your Settings app.
  2. Force quit the app: Each Android device does this differently. But in general, you want to get to the view where you can swipe between which apps are open. Swipe up on the app to force-quit it. Once you've done that, open the app again and try scheduling your daily pledge or review one minute from now. Then go to your device's home screen and see if the notification comes through. Note: if you already pledged today you won't get a pledge notification.
  3. Adjust battery optimizations: Many android devices will prevent notifications from coming through to preserve battery life. Again, each Android device handles this differently. See the links below on how you might be able to adjust this for your device.

Battery optimization resources: